Authors: Bill Martin, Hossein S. Zadeh
Addresses: School of Business IT, RMIT University, 293, Bourke Street, Melbourne 3000, Australia. School of Business IT, RMIT University, 293, Bourke Street, Melbourne 3000, Australia
Abstract: Knowledge management and electronic commerce are both experiencing considerable popularity and rapid growth and both are exposed to the hyperbole of vendors and consultants seeking to profit from their expansion. Whereas both depend on the nature of their value propositions and infrastructures, human, as well as technological, knowledge acts as a unifying dimension between the two. The business models for both are heavily dependent upon the creation, acquisition and leveraging of various forms of knowledge and in practice these business models may well be complementary. This paper, which reports initial findings from a study of 2000 Australian companies, partly confirms the knowledge-based linkages in terms of job titles but reveals common weaknesses in the absence of community-building activities.
Keywords: Australia; knowledge management; knowledge work; knowledge workers; electronic commerce; electronic business; competencies; business models; models for e-business.
International Journal of Electronic Business, 2003 Vol.1 No.3, pp.281-295
Published online: 21 Jul 2003 *Full-text access for editors Access for subscribers Purchase this article Comment on this article