Title: The architecture of commKnowledge: combining link structure and user actions to support an online community

Authors: Michael Gordon, Weiguo Fan, Sheizaf Rafaeli, Harris Wu, N. Farag

Addresses: University of Michigan Business School, 701 Tappan Street, Ann Arbor, MI 48109-1234, USA. Virginia Tech University, Pamplin College of Business, 3007 Pamplin Hall, Blacksburg, VA 24061, USA. University of Haifa, Graduate School of Business Administration, Room 7048 Rabin Building, Mt Carmel, Haifa, 31905, Israel. University of Michigan Business School, 701 Tappan Street, Ann Arbor, MI 48109-1234, USA. University of Michigan Business School, 701 Tappan Street, Ann Arbor, MI 48109-1234, USA

Abstract: The commKnowledge project is exploring how an electronic community interested in electronic business can effectively share information. We discuss the design decisions in developing an architecture that helps automatically vet contributed items and allows access by recency, topicality, and perceived usefulness. We discuss how use graphs combine the hypertextual structure of the web with user judgments and actions to provide new means of assessing the usefulness of contributed information.

Keywords: knowledge sharing; information retrieval; online community; web structure; social filtering; e-business; electronic business.

DOI: 10.1504/IJEB.2003.002166

International Journal of Electronic Business, 2003 Vol.1 No.1, pp.69-82

Published online: 21 Jul 2003 *

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