Authors: Edmundas Kazimieras Zavadskas, Arturas Kaklauskas, Saulius Raslanas, Birute Galiniene
Addresses: Vilnius Gediminas Technical University, Sauletekio al. 11, LT-10223, Vilnius, Lithuania. ' Vilnius Gediminas Technical University, Sauletekio al. 11, LT-10223, Vilnius, Lithuania. ' Vilnius Gediminas Technical University, Sauletekio al. 11, LT-10223, Vilnius, Lithuania. ' Vilnius University, Sauletekio al. 9, LT-10223, Vilnius, Lithuania
Abstract: By finding, capturing, and sharing explicit and tacit knowledge, real estate companies can significantly improve customer results. One of the main roles of explicit and tacit knowledge management in real estate sector is sharing best practice. Throughout the world there are many examples of the adoption of the best practice by the major players (appraisal services, brokers, consulting, facility management, insurance, matching/listing services, mortgages, etc.) in real estate. In order to demonstrate the application of best practice, explicit and tacit knowledge in a real estate sector, a Web-based Intelligent DSS for Real Estate (IDSS-RE) will be considered as an example.
Keywords: real estate; explicit knowledge; tacit knowledge; multiple listing services; MLS; intelligent DSS; decision support systems; knowledge management.
International Journal of Environment and Pollution, 2008 Vol.35 No.2/3/4, pp.250 - 264
Published online: 20 Nov 2008 *Full-text access for editors Access for subscribers Purchase this article Comment on this article