Title: Cultivating trust – an electronic-government development model for addressing the needs of developing countries

Authors: Seyed Amin Mousavi, Elias Pimenidis, Hamid Jahankhani

Addresses: School of Computing and Technology, University of East London, London E16 2RD, UK. ' School of Computing and Technology, University of East London, London E16 2RD, UK. ' School of Computing Science, Middlesex University, London NW4 4BT, UK

Abstract: Evaluating existing initiatives for developing electronic government (e-government) in addition to identifying main challenges can provide valuable learning points in contributing towards efficient and effective implementation of e-government projects. The digital divide, issues of cyber security, privacy and primarily trust have been identified as the main challenges for implementing e-government in developing countries. This paper presents a proposed multi-stage model for implementing e-government in developing countries and identifies different dimensions of the challenges which surface in early stages. The issue of building trust while defying the obstacle of the digital divide through the proposed staged implementation is addressed in detail.

Keywords: e-government; developing countries; privacy; trust; electronic government; cyber security; digital divide; information security; electronic security.

DOI: 10.1504/IJESDF.2008.020942

International Journal of Electronic Security and Digital Forensics, 2008 Vol.1 No.3, pp.233 - 248

Published online: 25 Oct 2008 *

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