Title: Mapping business: value stream-based analysis of business models and resources in Information and Communications Technology service business

Authors: Mikko Pynnonen, Jukka Hallikas, Petri Savolainen

Addresses: Technology Business Research Center, Lappeenranta University of Technology, PO Box 20, FIN-53851 Lappeenranta, Finland. ' Technology Business Research Center, Lappeenranta University of Technology, PO Box 20, FIN-53851 Lappeenranta, Finland. ' Technology Business Research Center, Lappeenranta University of Technology, PO Box 20, FIN-53851 Lappeenranta, Finland

Abstract: This article applies an approach which originates from the input-output and value network perspectives for mapping the value streams among actors. The analysis is also conducted for modifying and developing a schematic framework for mapping value streams in the Information and Communications Technology sector. Case business models have been analysed by using the value streams among actors as a primary data source. In addition, the enablers of separate streams and assets have been identified in order to address the differences and similarities of the resource base in different business models.

Keywords: business models; case study; ICT; information technology; communications; RBV; resource-based view; systemic approach; TCE; transaction cost economics; value network; value stream mapping.

DOI: 10.1504/IJBSR.2008.020581

International Journal of Business and Systems Research, 2008 Vol.2 No.3, pp.305 - 323

Published online: 30 Sep 2008 *

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