Title: Developing intellectual capital and innovativeness through knowledge management

Authors: Klara Nelson, Joseph E. McCann

Addresses: John H. Sykes College of Business, The University of Tampa, 401 W. Kennedy Blvd., Tampa, FL 33606, USA. ' Davis College of Business, Jacksonville University, 2800 University Blvd. North, Jacksonville, FL 32211, USA

Abstract: A survey of 136 organisations from a broad regional and industry base revealed that four Knowledge Management (KM) dimensions were significantly related to their innovativeness. These dimensions – organisational, sharing support, Human Resources (HR) and relational capital – were composed of items derived from previous research and the growing body of literature examining KM contributions to organisation performance. Their relationships to each other are complex but explainable and help establish the case for thoughtfully designed and integrated interventions and initiatives designed to promote KM.

Keywords: financial performance; HR capital; innovativeness; intellectual capital; knowledge management; KM leadership; organisational capital; relational capital; innovation; human resources; organisation performance.

DOI: 10.1504/IJLIC.2008.020147

International Journal of Learning and Intellectual Capital, 2008 Vol.5 No.2, pp.106 - 122

Available online: 03 Sep 2008 *

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