Title: Human resources as facilitators of the adoption of information and communication technologies

Authors: Ana Gargallo-Castel, Marisa Ramirez-Aleson

Addresses: Department of Business Administration, University of Zaragoza, Ciudad Escolar, s/n, Teruel 44003, Spain. ' Department of Business Administration, University of Zaragoza, Gran Vía 2, Zaragoza 50005, Spain

Abstract: This paper studies the importance of human resources, among other factors, as facilitators of the adoption of Information and Communication Technologies (ICTs). We have worked with a sample of 1685 Spanish firms. The results of our analyses (conditioned probit) show that higher employee qualifications, the use of related technologies and greater firm size have a positive impact on both the adoption of ICTs and the volume of investment made.

Keywords: information technology; communications; ICT adoption; human resources; skills; knowledge; complementarities; facilitators; Spain; ICT investment.

DOI: 10.1504/IJITM.2008.018657

International Journal of Information Technology and Management, 2008 Vol.7 No.4, pp.405 - 420

Published online: 04 Jun 2008 *

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