Authors: Daniel Beimborn, Sebastian F. Martin, Jochen Franke
Addresses: E-Finance Lab/Chair for Information Systems and Services, Otto-Friedrich University, Feldkirchenstr. 21, 96045 Bamberg, Germany. ' E-Finance Lab/Institute for Information Systems, Goethe University, Mertonstr. 17, 60325 Frankfurt am Main, Germany. ' E-Finance Lab/Institute for Information Systems, Goethe University, Mertonstr. 17, 60325 Frankfurt am Main, Germany
Abstract: In this paper, we present a research framework that tackles a promising area of e-Business largely neglected before, namely the lateral cooperation of firms from two different industries that interconnect their business processes by means of electronic integration. We refer to this kind of e-Business cooperation as |Value Chain Crossing| (VCC) and explore, as an exemplary application domain, the integration of financial processes in non-banks and financial service providers. To support our research proposal, we provide exploratory findings from an empirical survey accompanied by a series of case studies, which indicate that research in this area of e-Business is worthwhile to be conducted. We not only identified empirical evidence for a large potential of VCC but also found substantial inhibitors for the adoption of this idea.
Keywords: business process outsourcing; BPO; value chain crossing; VCC; innovation adoption; lateral cooperation; e-business; electronic business; business cooperation; financial services.
International Journal of Electronic Business, 2008 Vol.6 No.1, pp.93 - 109
Published online: 01 Mar 2008 *Full-text access for editors Access for subscribers Purchase this article Comment on this article