Title: Weblogs and internal communication in a corporate environment: a case from the ICT industry

Authors: Miia Kosonen, Kaisa Henttonen, Hanna-Kaisa Ellonen

Addresses: School of Business, Lappeenranta University of Technology, P.O. Box 20, Lappeenranta FIN-53851, Finland. ' School of Business, Lappeenranta University of Technology, P.O. Box 20, Lappeenranta FIN-53851, Finland. ' School of Business, Lappeenranta University of Technology, P.O. Box 20, Lappeenranta FIN-53851, Finland

Abstract: Innovations in web-based technology have generated new channels for communicative purposes. Blogs provide organisations a unique opportunity for informal knowledge sharing. However, much on the current research on blogs has a normative orientation and a focus on tools rather than the related social and communicative issues. Our theoretical approach is internal communication, which we link with the characteristics of this emerging form of social software. Based on our case, we analyse the factors affecting the use of blogs in the corporate environment, position blogs in the sphere of mediated communication and identify a two-dimensional framework on the types of internal blogs and the related modes of communication.

Keywords: weblog; internal communications; corporate communication; knowledge sharing; corporate culture; executive blogs; knowledge blogs; expert blogs; issues blogs; ICT industry; information technology.

DOI: 10.1504/IJKL.2007.016704

International Journal of Knowledge and Learning, 2007 Vol.3 No.4/5, pp.437 - 449

Published online: 17 Jan 2008 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article