Title: Organisational issues for knowledge management in SMEs

Authors: Rajesh K. Pillania

Addresses: Management Development Institute, Mehrauli Road, Sukhrali, Gurgaon – 122001, India

Abstract: Globally knowledge and knowledge workers are being increasingly recognised as a source of sustainable competitive advantage. Knowledge Management (KM) initiatives in the beginning had a big company orientation with a focus on hard issues like information technology. Later, importance of soft issues like organisational culture, knowledge workers, Communities of Practice (CoPs), etc was recognised. Now there is more balanced view, consisting of both soft and hard sides of KM. There are major challenges in KM from soft issues as compared to hard issues. This research work studies some of the organisational issues in KM among Small-and Medium-Sized Enterprises (SMEs) among automobile components manufacturers in India.

Keywords: organisational culture; knowledge workers; systems; communities of practices; competitive advantage; knowledge management; SMEs; small and medium-sized enterprises; automobile industry; automotive components manufacturing; India.

DOI: 10.1504/IJBSR.2007.015835

International Journal of Business and Systems Research, 2007 Vol.1 No.3, pp.367 - 379

Published online: 22 Nov 2007 *

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