Authors: Jimmy Huang
Addresses: Warwick Business School, The University of Warwick, Coventry, CV4 7AL, UK
Abstract: Radical changes in the business environment have brought to the surface some challenging requirements in the way in which information is managed. This study examines the implementation of a new IT system and the process changes that followed, to conceptualise its impact on the case organisation|s information processing capability. The findings suggest that a new form of information processing capability is jointly and strategically developed through the establishment of IT infrastructure and the aligning of the IT infrastructure with the business requirements. Also, such capability is facilitated by forces such as process standardisation, centralisation and performance transparency.
Keywords: information processing theory; dynamic capability; IT implementation; information technology; case study; information management; IT infrastructure; business requirements; standardisation; centralisation; transparency.
European Journal of International Management, 2007 Vol.1 No.4, pp.372 - 387
Available online: 06 Nov 2007 *Full-text access for editors Access for subscribers Purchase this article Comment on this article