Title: The role of employee behaviour in the digital transformation process

Authors: Lara Sehlmeyer

Addresses: Hochschule der Wirtschaft für Management, Oskar-Meixner-Straße 4-6, 68163 Mannheim, Germany

Abstract: Digital transformation is a dynamic process shaping global economic and social landscapes. Experts see it as a turning point, making unrestricted global communication essential for business growth. Alongside its advantages, researchers highlight inherent risks that leaders must proactively address. Cybersecurity emerges as a significant challenge, with employee behaviour posing an often-overlooked threat. This study aimed to identify risks linked to employee behaviour, assess their likelihood and potential damage, and propose strategies for mitigation through literature review, focus groups, and surveys. Findings revealed high correlations between risk factors like 'overwhelm' and 'lack of transparency', suggesting actionable internal risk management strategies.

Keywords: digital transformation; cybersecurity; employee behaviour; risk management.

DOI: 10.1504/PIE.2025.151212

Progress in Industrial Ecology, An International Journal, 2025 Vol.18 No.2/3, pp.193 - 210

Received: 15 Oct 2024
Accepted: 21 Jan 2025
Published online: 19 Jan 2026 *

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