Title: The role of information technology in food business performance: the mediator of electronic green supply chain management

Authors: Bui Thanh Khoa

Addresses: Faculty of Commerce and Tourism, Industrial University of Ho Chi Minh City, Ho Chi Minh City, 12 Nguyen Van Bao Street, Ward 4, Go Vap District, Ho Chi Minh City, Vietnam

Abstract: This article investigates the influence of information technology (IT) systems on adopting electronic green supply chain management (eGSM) practices in the food business. It also assesses how eGSM practices affect corporate success. The statistics findings are based on responses from 838 Vietnamese food manufacturing businesses. Using the resource-based view (RBV) and information system (IS) success model, this investigation establishes links between IT systems (IT resources, IT quality characteristics), eGSM practices (internal integration, external cooperation), and food business performance. This study looks at the influence of IT-related factors on eGSM adoption and the bottom line. According to the research, combining theories or models may produce a richer and more valuable collection of insights.

Keywords: electronic green supply chain management; food business performance; information technology systems.

DOI: 10.1504/IJLSM.2025.150283

International Journal of Logistics Systems and Management, 2025 Vol.52 No.4, pp.593 - 606

Received: 01 Dec 2022
Accepted: 15 Jul 2023

Published online: 08 Dec 2025 *

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