Title: Does servant leadership influence vigour, dedication and absorption of generation-Z employees' role of emotional stability and artificial intelligence adoption?

Authors: Md Asadul Islam; Mohammad Nurul Alam; Subbulakshmi Somu; Mirza Manirajah Bin Abdullah

Addresses: Sunway Business School, Sunway University, 5, Jalan Universiti, Bandar Sunway, Selangor, 47500, Malaysia ' Faculty of Business Administration, University of Tabuk, Tabuk, Postcode 47512, Saudi Arabia ' Department of Commerce and Management, Dayananda Sagar College of Arts, Science and Commerce, Shavige Malleshwara Hills, 1st Stage, Kumaraswamy Layout, Bengaluru, Karnataka, 560111, India ' Graduate Business School, Universiti Keusahawanan Koperasi Malaysia 103, Jalan Templer, Pjs 7, 46700 Petaling Jaya, Selangor, Malaysia

Abstract: Drawing on job demand resource theory, this study examines the relationship between servant leadership and three dimensions of employee engagement i.e., vigour, dedication and absorption. This research has also investigated emotional stability as a mediator in these relationships. Moreover, it has tested the moderating role of artificial intelligence adoption (AIA) on the relationship between emotional stability and vigour, dedication and absorption. Data were collected from generation Z employees (born after 1997) working in 3, 4, and 5-star hotels in Bangladesh and were analysed using partial least structural equation modelling. Investigation reveals that servant leadership has a dual influence on vigour, dedication and absorption directly and indirectly through emotional stability. Moreover, AIA was found to be a moderator on the relationship between emotional stability and vigour and dedication. This study has both theoretical and practical implications.

Keywords: servant leadership; vigour; dedication; absorption; emotional stability; artificial intelligence adoption; AIA.

DOI: 10.1504/IJWOE.2025.148613

International Journal of Work Organisation and Emotion, 2025 Vol.16 No.3, pp.285 - 308

Received: 05 Nov 2024
Accepted: 05 Jan 2025

Published online: 15 Sep 2025 *

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