Title: Investigating the actions required to effectively manage stakeholders in construction projects

Authors: Panashe Tichafara Bopoto; Amir Hossein Ghapanchi

Addresses: College of Engineering and Science, Victoria University, Melbourne, Australia ' College of Sport, Health and Engineering, Victoria University, Melbourne, Australia; The Institute for Sustainable Industries and Liveable Cities, Victoria University, Melbourne, Australia

Abstract: Typically, construction projects are organised into a series of operations carried out by different individuals or organisations, referred to as stakeholders with varying degrees of engagement. Initiating, planning and finishing construction projects can become complex due to the interactions that occur between different parties and their associated influences. This paper utilises a secondary data analysis method to interpret data from multiple construction projects and suggests seven themes around which practitioners should base their stakeholder management processes, namely stakeholder influences and representation, stakeholder communication, stakeholder collaboration, stakeholder negotiations, risk management, project value to society, and project sustainability. Although some of these themes exist in other forms of literature surrounding the topic of stakeholder management on construction projects, there is a lack of research, which provides a relatively exhaustive framework consisting of a set of actions that can be adopted to maximise project success. This paper aims to fill this gap.

Keywords: stakeholder management; construction projects; project sustainability; circular construction.

DOI: 10.1504/IJSSOC.2025.148598

International Journal of Sustainable Society, 2025 Vol.17 No.3, pp.205 - 229

Received: 01 Mar 2023
Accepted: 10 Aug 2023
Published online: 15 Sep 2025 *

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