Title: Heightened expectations for Information Systems project success: an exploratory study

Authors: Sorin Gudea, Terry Ryan

Addresses: College of Information Systems and Information Technology, University of Phoenix, P.O. Box 607, Redondo Beach, CA 90277, USA. ' School of Information Systems and Technology, Claremont Graduate University, 130 E. Ninth Street, Claremont, CA, USA

Abstract: Organisations have high expectations that the Information Systems (IS) projects they undertake will be successful. IS projects typically involve a variety of stakeholders who may have inherently different definitions of project success. It is perhaps due to the perceived engineering aspects of IS projects that a heightened sense of inescapable IS project success is omnipresent. The study relies on a grounded theory approach to advance a theory of and provide an explanation for, the expectations of IS project success within organisations. This study found that more often than not high expectations for IS project success stem from intrinsic personal factors.

Keywords: information systems; project success; success expectations; rounded theory; success expectations; personal factors; information technology; e-business; electronic business.

DOI: 10.1504/IJEB.2007.014783

International Journal of Electronic Business, 2007 Vol.5 No.4, pp.360 - 379

Published online: 08 Aug 2007 *

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