Authors: Petter Gottschalk, Morten Emil Berg
Addresses: Norwegian School of Management BI, Nydalsveien 37, Oslo 0442, Norway. ' Department of Leadership and Organization Management, Norwegian School of Management, Nydalsveien 17, Oslo 0442, Norway
Abstract: This paper reports results from an empirical study of police investigations in Norway. Investigation performance was linked to the extent of Information Systems (IS) used to support investigative work. It was found that IS improve the performance of all investigative processes defined as value shop activities. Furthermore, out of 14 common systems used by the Norwegian police force, only two systems had a significant impact on investigation performance.
Keywords: value shop; survey research; knowledge management; information technology; investigation performance; leadership; Norway; police investigations; investigation performance; information systems.
International Journal of Business and Systems Research, 2007 Vol.1 No.1, pp.47 - 60
Published online: 08 Aug 2007 *Full-text access for editors Access for subscribers Purchase this article Comment on this article