Title: A case study of applying lean practices in vehicle acquisitions services of Massy Motors at Trinidad and Tobago

Authors: Kuldeep Ojha; Keeon Rodney

Addresses: Department of Mechanical and Manufacturing Engineering, The University of the West Indies, St. Augustine, Trinidad and Tobago ' Department of Mechanical and Manufacturing Engineering, The University of the West Indies, St. Augustine, Trinidad and Tobago

Abstract: This research paper's purpose is to evaluate a local car dealership, Massy Motors Limited by studying their acquisition value stream. The step was to study the acquisition process by mapping their current value streams. Following this, analysis of these value streams was done to identify any wastes present. Next step was to make recommendations to alleviate the waste found. The suggestions made were the implementation of lean management, proper inventory management, scheduling and forecasting and KANBAN. Penultimately, future state value streams for acquisition are created with recommendations applied. From the future state maps constructed, it showed a reduction of acquisition's lead time by 424 hours. Findings were validated by having the stakeholders of Massy Motors asses the suggestions. This was done using a structured questionnaire. The results showed that the suggestions were implementable and could make a difference to the organisation.

Keywords: lean practices; waste; value-adding activities; process improvement; acquisition; value stream; Trinidad and Tobago.

DOI: 10.1504/IJMCP.2025.147228

International Journal of Management Concepts and Philosophy, 2025 Vol.18 No.3, pp.347 - 366

Received: 08 Nov 2023
Accepted: 26 Nov 2023
Published online: 14 Jul 2025 *

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