Title: Analysis and evaluation of business process management tools and techniques in the Industry 4.0

Authors: Hari Lal Bhaskar

Addresses: Roorkee Institute of Technology, Uttarakhand Technical University, Uttarakhand, India

Abstract: The purpose of this paper is to analyse and evaluate the different tools and techniques of business process management (BPM) as well as selection and adoption factors for process mining tools in Industry 4.0 for BPM. This paper also discusses that how tools and techniques of process mining can be used to drive the pedals of microeconomics principles. This paper discusses the core concepts of BPM and process mining tool in Industry 4.0 as well as evaluation of different types of models, etc. A tactical roadmap has been provided with a lot of comparative analysis for selecting a process mining tool or software for initiating a business process optimisation or BPR program. This work lies in the fact that how the modern-day digitally enabled organisation, Industry 4.0 to be specific, can actually benefit and re-organise its legacy systems using data-driven business insights, in order to achieve operational excellence.

Keywords: business process management; BPM; digital transformation; digitalisation; process mining; Industry 4.0; BPM tools; industrial internet of things; IIoT.

DOI: 10.1504/IJDMMM.2025.146584

International Journal of Data Mining, Modelling and Management, 2025 Vol.17 No.2, pp.165 - 199

Received: 07 Jan 2024
Accepted: 31 May 2024
Published online: 05 Jun 2025 *

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