Title: Algerian students' satisfaction with using ICT in higher education: the application of the technology satisfaction model

Authors: Rebahi Hadjer; Muhammad Rafi

Addresses: East China Normal University, Shanghai, China ' Government of Khyber Pakhtunkhwa, Peshawar, Pakistan

Abstract: Research has shown that students have the potential to benefit from the incorporation of Information and Communication Technologies (ICTs) into their environment. However, there has been limited research on how students are actually using technologies and what factors influence their satisfaction with these technologies. This study aims to explore the use of ICT, with a focus on learning satisfaction, among Algerian students at a university. A field study was conducted to gain familiarity with quantitative data and information. A sample of the university's students was chosen and analysed using Structural Equation Modelling (SEM) to see how satisfied they were with using ICT facilities, and thus provide insight into the way other universities may take advantage of the results obtained through the Technology Satisfaction Model (TSM). This study concludes that students' satisfaction depends on their CSE, Perceived Ease of Use (PEU) and usefulness of ICT and then provides some recommendations. First, responsible authorities should implement new technology across all levels of education to offer training and capacity-building programs for students. They should also adopt and disseminate learning technologies for students' benefit as well as qualify management so that international standards can be met with regards to university outcomes.

Keywords: information and communication technologies; SEM; higher education.

DOI: 10.1504/IJSMARTTL.2025.146290

International Journal of Smart Technology and Learning, 2025 Vol.4 No.3, pp.249 - 260

Received: 27 Feb 2024
Accepted: 06 May 2024
Published online: 16 May 2025 *