Title: Improving warehouse operations efficiency in a retailer: a case study employing a systemic approach

Authors: Khalid Aljohani

Addresses: Department of Industrial Engineering, University of Jeddah, Jeddah, Saudi Arabia

Abstract: Researchers continuously develop effective approaches to improve warehouse management systems. This study presents an efficient warehouse management framework that aims to improve the warehouse layout planning, smooth the flow of warehouse operations and facilitate the efficiency in accessing and deploying of materials, while at the same time establishing additional safety procedures in retail warehouses. With the help of empirical data collected from a case study company that manufactures perfumes and aromatic products based in Jeddah, Saudi Arabia, a framework for developing and refining an optimal warehouse management system is outlined. The suggested framework was then implemented at the case study company which resulted in a revised warehouse layout plan, a reorganised inventory, and improved material handling operations. The study observed for three months the performance of operations under the revised warehouse layout. The evaluation concluded with a risk assessment to ensure a safe and secure warehouse working environment.

Keywords: logistics; warehouse management; warehouse layout; material handling; operations improvement.

DOI: 10.1504/IJLSM.2025.146059

International Journal of Logistics Systems and Management, 2025 Vol.51 No.1, pp.104 - 132

Received: 25 Feb 2022
Accepted: 23 Oct 2022
Published online: 06 May 2025 *

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