Title: Factors affecting the recruitment practices during COVID-19 in reference to Delhi, India

Authors: Himani Saini; Preeti Tarkar

Addresses: Institute of Business Management, GLA University, NH-2, Mathura-Delhi Road, Mathura UP 281406, India ' Institute of Business Management, GLA University, NH-2, Mathura-Delhi Road, Mathura UP 281406, India

Abstract: This research attempts to examine how e-recruitment is replacing human participation in the recruiting process in light of the COVID-19 pandemic argument. The purpose of this research is to analyse how the current scenario with the COVID-19 pandemic has affected the recruitment process, namely e-recruitment, of workers working in various firms in Delhi. Questionnaires were used to compile the data and the information is collected from various individuals such as HR professionals, HR recruiters, and talent acquisition specialists (TASs) from 35 different companies in the Delhi and New Delhi areas of India. Cost, technological challenges, and a larger applicant pool were the focus of a questionnaire developed for COVID-19. Smart-PLS was used for data analysis. The results of this research inform the initiation of novel recruiting strategies, aiding in the alignment and development of an efficient recruitment process to attract qualified people capable of functioning in a competitive setting.

Keywords: recruitment process; electronic-recruitment; COVID-19 pandemic; companies; India.

DOI: 10.1504/IJPMB.2025.145435

International Journal of Process Management and Benchmarking, 2025 Vol.20 No.1, pp.1 - 18

Received: 23 Dec 2023
Accepted: 02 Jan 2024
Published online: 01 Apr 2025 *

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