Title: Optimising data driven value creation in industrial services incorporating circularity

Authors: Jürg Meierhofer; Jochen Wulf; Viola Gallina; Barna Gal; Stefanie Eisl

Addresses: Zurich University of Applied Sciences, Technikumstrasse 81, 8401 Winterthur, Switzerland ' Zurich University of Applied Sciences, Technikumstrasse 81, 8401 Winterthur, Switzerland ' Fraunhofer Austria Research GmbH, Theresianumgasse 7, 1040 Vienna, Austria ' Fraunhofer Austria Research GmbH, Theresianumgasse 7, 1040 Vienna, Austria ' TU Wien, Theresianumgasse 27, 1040 Vienna, Austria

Abstract: In the context of twin transition, companies encounter complex challenges. In the manufacturing sector, efficient utilisation of economic resources is crucial. Climate change and environmental pressures are driving companies to adopt Circular Economy (CE) business models that emphasise remanufacturing and product-service systems (PSS).However, specific guidelines for implementing these business models are lacking. In this study, we analyse CE business models based on remanufacturing and PSS to identify key elements needed to set up these specific models. We conduct a case study analysis and draft a comprehensive list of configuration options for both remanufacturing and PSS business models. Our results can assist manufacturing companies in reshaping their value proposition, delivery, creation, and capture toward a CE based on remanufacturing and PSS. The model integrates perspectives from providers, customers, and society. Numerical evaluations demonstrate that economic and environmental value creation can be simultaneously achieved and optimised through specific service arrangements.

Keywords: PSS; product-service system; remanufacturing; sustainability; data driven value creation.

DOI: 10.1504/IJMMS.2024.144291

International Journal of Mechatronics and Manufacturing Systems, 2024 Vol.17 No.4, pp.449 - 469

Received: 04 Jul 2024
Accepted: 04 Dec 2024

Published online: 04 Feb 2025 *

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