Title: An importance-performance matrix analysis on structural empowerment and innovative work behaviours through psychological empowerment: empirical evidence from the Indian automobile industry

Authors: M. Jyothi Sheeba; B. Prabu Christopher

Addresses: VIT Business School, Vellore Institute of Technology (Deemed to be University), Vellore, Tamil Nadu, India ' VIT Business School, Vellore Institute of Technology (Deemed to be University), Vellore, Tamil Nadu, India

Abstract: While research on innovative work behaviour (IWB) has been well-documented in the literature, few studies have examined IWB in the Indian automobile industry. Additionally, little research has been conducted on the influence of structural empowerment on innovative work behaviours such as creativity and innovation capability. Based on this lacuna in the literature, a study was conducted to examine the influence of structural empowerment factors on IWBs via psychological empowerment. Six hundred eighty R&D employees were surveyed using a questionnaire. The investigation revealed that opportunity and power structures have direct and indirect effects on innovative work behaviours. Furthermore, IPMA discovered that opportunity structure and power structure are crucial constructs for creativity and innovation capability respectively. This study also presents practical implications. Organisations should empower employees through professional development, resources, information, and support. By doing so, companies can foster an environment where employees feel psychologically empowered, which in turn enhances their innovative work.

Keywords: structural empowerment; psychological empowerment; innovative work behaviours; IWBs; creativity; innovation capability; importance-performance matrix analysis; IPMA.

DOI: 10.1504/IJLIC.2024.143678

International Journal of Learning and Intellectual Capital, 2024 Vol.21 No.5, pp.537 - 570

Received: 18 Jul 2023
Accepted: 21 Aug 2024
Published online: 03 Jan 2025 *

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