Title: How ICT stressors are formed and influence career decisions in the Taiwan workplace

Authors: Shuaifu Lin; Tung-Ching Lin; Chao-Min Chiu

Addresses: University of Houston-Downtown, One Main Street, Houston, TX 77002, USA ' Tunghai University, No. 1727, Sec. 4, Taiwan Boulevard, Xitun District, Taichung 407224, Taiwan ' National Sun Yat-sen University, No. 70, Lien-hai Road, Kaohsiung 804201, Taiwan

Abstract: The technostress framework has suggested that individuals who use information and communication technologies (ICTs) may appraise stressful incidents as stressors, which in turn result in strain and several adverse consequences. While technostress is considered as a context-specific phenomenon, relative fewer studies applied the technostress framework to investigate its impact on career decisions in the Taiwan workplace. The main research purpose of this paper is to investigate how ICT stressors may lead to strain and influence employees' career decisions (including organisational commitment and career change intention) in the context of workplace in Taiwan. The result suggests that employees with low self-efficacy and high ICT demands tend to appraise the ICT demands as ICT stressors, which in turn lead to strain. The result also suggests that, while strain has an insignificant effect on organisational commitment, strain significantly influences career change intention. The implications are discussed.

Keywords: ICT stressors; information and communication technologies; technostress; Taiwan workplace; career decisions.

DOI: 10.1504/IJWOE.2024.143169

International Journal of Work Organisation and Emotion, 2024 Vol.15 No.4, pp.331 - 361

Received: 20 Jun 2023
Accepted: 20 Mar 2024
Published online: 05 Dec 2024 *

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