Title: Digital transformation in universities: models, frameworks and road map

Authors: Marco A. Coral Ygnacio

Addresses: Academic Department of Computer Sciences, National University of San Marcos, Calle German Amezaga 375 – Lima, 15081, Perú (51)

Abstract: Digital Transformation seeks to improve the processes of an organisation by integrating digital technology in all its areas, this is inevitable due to technological evolution that generates new demands, new habits and greater demands on customers and users, therefore Digital Transformation is important. In organisations to maintain competitiveness. In this context, universities are no strangers to this reality, but they find serious problems in their execution, it is not clear how to deal with an implementation of this type. The work seeks to identify tools that can be used in the implementation of Digital Transformation in universities, for this a systematic review of literature is carried out with a method based on three stages, 23 models, 13 frameworks and 8 roadmaps are identified. The elements found are analysed, obtaining eight main components with their relationships and dependencies, which can be used to generate more optimal models for universities.

Keywords: digital transformation; primary components; models; framework; roadmap; universities; implementation processes.

DOI: 10.1504/IJEG.2024.142406

International Journal of Electronic Governance, 2024 Vol.16 No.3, pp.303 - 333

Received: 26 Jul 2024
Accepted: 12 Aug 2024
Published online: 29 Oct 2024 *