Title: Implications of virtual employment on productivity

Authors: Marissa Ampe

Addresses: College of Management, Metro State University, 13354 Ibis Street NW, Andover, MN 55304, USA

Abstract: This systematic literary review explores how virtual employment options impact white-collar business employees' productivity for a comprehensive understanding of the current research on virtual employment productivity. This examination confirms the determining factors that impact white-collar business employees' performance and overall productivity while working via virtual means. Through analysing this relationship, areas have emerged as prevalent indicators of employees' level of productivity including work environment, corporate culture, communication practices, human resources support and training, management and supervision tactics, as well as employee well-being and incentivisation. A negative correlation was discovered concerning productivity and virtual employment, and a configurational framework was created to explain the nuances of virtual employment and productivity. Furthermore, employee supports are illustrated that could help mitigate or alleviate virtual employee productivity losses. Understanding the nuances of how an employee can lose value from working virtually can help organisations in their strategy and planning to better support their workforce.

Keywords: employee management; employee performance; hybrid employment; productivity; remote work; telecommunication; virtual employment; work-from-home.

DOI: 10.1504/IJBBM.2024.141480

International Journal of Bibliometrics in Business and Management, 2024 Vol.3 No.3, pp.279 - 294

Received: 03 Feb 2023
Accepted: 21 Apr 2024
Published online: 16 Sep 2024 *

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