Title: Logistics performance index: internal influential approach

Authors: Saleh Fahed Saleh Alkhatib

Addresses: Business Administration Department, Faculty of Economic and Administrative Sciences, Yarmouk University, Irbid, Jordan

Abstract: This study aims to analyse the influencing factors of the logistics performance index (LPI) based on the system theory approach, to further enhance the superb uses of this index to support economic growth and competitiveness. This study constructs the LPI influencing factors system, and then analyses the comprehensive influence degree, causal relationships, and establishes the first LPI influential relationships map using the fuzzy DEMATEL method. This new perspective helps to understand the LPI influencing impact relationships and how each factor affects and affected by the logistics system. International shipment and logistics service quality are the most important factors; infrastructure, logistics service quality, and customs are causal factors. Tracking and tracing, timeliness, and international shipment are effect factors. A new weighting system has been developed and compared with the normal LPI and other studies ranking approaches. New insights for academia, business, and policymakers have been highlighted.

Keywords: logistics performance index; LPI; fuzzy DEMATEL; logistics factors influential map; logistics and transport policy.

DOI: 10.1504/IJLSM.2024.139959

International Journal of Logistics Systems and Management, 2024 Vol.48 No.2, pp.165 - 194

Received: 26 Apr 2021
Accepted: 20 Nov 2021
Published online: 15 Jul 2024 *

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