Title: Artificial intelligence and project management: exploring the contributions and implications

Authors: Leandro Pereira; Ricardo Nobre; Álvaro Dias; Renato Lopes da Costa; Rui Gonçalves

Addresses: Business Research Unit (BRU), ISCTE – Instituto Universitário de Lisboa, WINNING LAB, Lisbon, Portugal ' ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' Universidade Lusófona de Humanidades e Tecnologias, ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' Business Research Unit – BRU-IUL, ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' PIAGET Almada, Almada, Portugal

Abstract: With the exponential advancement of technology, most companies are starting to adopt these innovative systems to improve their performance and a major player in this advancement is artificial intelligence (AI). This research explores the application of AI in project resource management in order to understand how this technology can support and improve the management of human and physical resources in projects. The study was conducted through the application of a questionnaire divided into three sections, and it was obtained 127 valid responses with a confidence level of 95%. By taking a sample of professional project managers, it was identified their major difficulties in different project management processes and the main benefits of AI, in particular, the way they manage resources in projects. It was possible to understand that most project managers had relevant difficulties in human resource management and physical resource acquisition; most of them were solved with AI technologies.

Keywords: artificial intelligence; project management; resource management.

DOI: 10.1504/IJLSM.2024.138916

International Journal of Logistics Systems and Management, 2024 Vol.47 No.4, pp.432 - 467

Received: 11 Aug 2021
Accepted: 21 Sep 2021
Published online: 03 Jun 2024 *

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