Title: A decision-support framework for evaluating supplier performance in the trial production stage of new car model development: a hybrid multi-criteria decision-making approach

Authors: Detcharat Sumrit; Kamphon Pingsusaen

Addresses: The Cluster of Logistics and Rail Engineering, Faculty of Engineering, Mahidol University, 25/25 Phuttamonthon 4 Road, Salaya, Nakhon Pathom, 73170, Thailand ' The Cluster of Logistics and Rail Engineering, Faculty of Engineering, Mahidol University, 25/25 Phuttamonthon 4 Road, Salaya, Nakhon Pathom, 73170, Thailand

Abstract: This study proposes a decision support framework using a hybrid multi-criteria decision making (MCDM) approach for evaluating supplier performance in the trial production stage of new car model development. First, 18 evaluation criteria are identified through rigorous literature review and confirmed by two groups of industrial experts. Second, consistent fuzzy preference relations (CFPRs) and fuzzy-based criteria importance through inter-criteria correlation (fuzzy CRITIC) are integrated to determine the subjective weights and objective weights of evaluation criteria. Next, a fuzzy-based Vlse Kriterijumska Optimizacija I Kompromisno Resenje (fuzzy VIKOR) approach is employed to rank the performance of suppliers. Thereafter, the sensitivity analysis is conducted to verify the stability and robustness of the proposed decision-making framework. Finally, the comparative study with other MCDM approaches. One of the largest Japanese car manufacturing in Thailand is used as a case study to demonstrate the applicability of the proposed framework.

Keywords: multi-criteria decision making; MCDM; CRITIC; consistent fuzzy preference relation; CFPR; VIKOR; supplier performance.

DOI: 10.1504/IJMDM.2024.135282

International Journal of Management and Decision Making, 2024 Vol.23 No.1, pp.1 - 32

Received: 10 Jun 2022
Accepted: 25 Jul 2022

Published online: 04 Dec 2023 *

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