Title: How to choose the most suitable ERP for an SME: the ERP-SSM methodological proposal

Authors: Raul Oltra-Badenes; Vicente Guerola-Navarro; Dolores Botella-Carrubi

Addresses: Department of Business Organisation, Universitat Politècnica de València, Valencia 46022, Spain ' Department of Business Organisation, Universitat Politècnica de València, Valencia 46022, Spain ' Department of Business Organisation, Universitat Politècnica de València, Valencia 46022, Spain

Abstract: The globalised and dynamic economy in which current business activity takes place requires business decision makers to obtain the best management information in order to be successful in their business strategies. Enterprise resource planning (ERP) is one of the key technological solutions to obtain this valuable management information, based on the unification of the data that circulates through the different administrative processes of the company, and thus guaranteeing the coherence and integrity of the information. One of the most important decisions of small and medium enterprises (SMEs) is the choice of the most suitable ERP for them, on which the success of the implementation of the ERP and the benefits obtained from its use depend to a great extent. This research paper proposes the ERP-SSM scientific methodology to guide SMEs in the process of choosing the most appropriate ERP in each case.

Keywords: ERP selection; selection methodology; SME; small and medium enterprise; ERP; enterprise resources planning; management information systems.

DOI: 10.1504/IJTE.2023.134929

International Journal of Technoentrepreneurship, 2023 Vol.4 No.4, pp.259 - 276

Received: 15 Jun 2022
Accepted: 23 May 2023
Published online: 21 Nov 2023 *