Title: Framework for warehouse receiving process design and implementation - a case study

Authors: Bruno Machado; Carina Pimentel; Sara Costa

Addresses: Department of Economics, Management, Industrial Engineering and Tourism (DEGEIT), University of Aveiro, 3810-193 Aveiro, Portugal ' Department of Economics, Management, Industrial Engineering and Tourism (DEGEIT), University of Aveiro, 3810-193 Aveiro, Portugal ' Department of Systems and Production, University of Minho, Braga, Portugal

Abstract: The warehouse management is one of the main tasks to be performed in an industrial company since it guarantees the efficiency of the processes linked to the warehouse, satisfying the needs of the downstream areas within the company. The receiving process is crucial to the management of a warehouse, and there is a lack of literature since few articles have this topic within their scope. The purpose of this paper is to present a conceptual framework and provide practitioners and project managers with a step-by-step method when designing a warehouse receiving process. Furthermore, a case study is also presented in which the main objective is the implementation of the framework and tests its validity. The main contribution of this paper is the conceptual framework, as a guideline for warehouse receiving process design and the detailed description of a successful implementation of the framework in a real case study.

Keywords: warehouse management; receiving process design; framework; case study; discrete-event simulation.

DOI: 10.1504/IJLSM.2023.134804

International Journal of Logistics Systems and Management, 2023 Vol.46 No.3, pp.380 - 404

Received: 04 Mar 2021
Accepted: 30 May 2021
Published online: 13 Nov 2023 *

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