Title: Logistical outsourcing in a virtual digital world: the dilemma for logistics service providers

Authors: Mauro Vivaldini

Addresses: PPGA, Paulista University – Unip, Rua Dr. Barcelar, 1212, Vila Clementino, São Paulo, Brazil

Abstract: This paper contextualises the impact of the transformations, arising from an increasingly virtual digital world, on logistics service providers (LSPs). The influence of changes driving logistical services to ever-increasing immediacy is also examined. As this paper addresses a still recent topic in the literature, with a restricted and limited research focus (logistical immediacy), this paper adopts a systematic literature review as the research method. A proposition concerning the dilemma faced by LSPs is constructed by highlighting aspects related to opportunities and implications, questioning the current model of logistical services adopted by companies. In addition to this contribution, the study presents several insights capable of leading to new ideas and new research avenues.

Keywords: digital technology; e-commerce; logistic platforms; logistic service; logistical immediacy; logistics service providers; LSPs.

DOI: 10.1504/IJLSM.2023.134799

International Journal of Logistics Systems and Management, 2023 Vol.46 No.3, pp.312 - 332

Received: 31 May 2021
Accepted: 01 Jun 2021
Published online: 13 Nov 2023 *

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