Title: A faster Enterprise Resources Planning implementation for Euro Coin Supply Chain within the SCOR model

Authors: Matteo M. Savino, Gilles Neubert

Addresses: Department of Engineering, University of Sannio, Piazza Roma, 21, 82100 Benevento, Italy. ' IUT LUMIERE, University Lyon 2, 160 bd de l'Universite, 69676 Bron, cedex, France

Abstract: The present paper deals with the setting up and management of a complex logistic chain for the distribution of Euro Coins on the whole Italian peninsula through an ERP software. In particular, the work is related to a specific SCOR modelling that aims at decreasing software customisations times and minimising some parameters crucial for this supply chain, such as deliveries punctuality, delivery errors, warehouse stockout. After an analysis of the logistic chain, an original configuration of the SCOR has been proposed in which, on the basis of mathematical hypothesis for each level of the SC, some Processes of the SCOR model can be excluded. In addition to the lean configuration obtained, the case study has led to the implementation of some best practices, such as coins tracking and tracing along the chain, and a specific warehouse configuration that has made possible the improvement of some warehouse performances parameters.

Keywords: best practices; enterprise resource planning; ERP; key performance indicators; KPI; SCOR modelling; supply chain management; SCM; logistics; Italy; euro coins; euros supply chain; software customisation; best practice; warehouse performance; delivery punctuality; delivery errors; warehouse stockout.

DOI: 10.1504/IJISM.2007.013370

International Journal of Integrated Supply Management, 2007 Vol.3 No.4, pp.385 - 405

Published online: 23 Apr 2007 *

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