Title: Study about the implementation of E-government and digital government policies from the G2G approach: systematic review

Authors: Maribel Puentes-Poloche; Alfredo Guzmán Rincón; Favio Cala-Vitery

Addresses: Faculty of Natural Sciences and Engineering, Universidad de Bogotá Jorge Tadeo Lozano, Bogota, 110311, Colombia ' School of Economic and Administrative Sciences, Corporación Universitaria de Asturias Bogota, 110221, Colombia ' Faculty of Natural Sciences and Engineering, Universidad de Bogotá Jorge Tadeo Lozano, Bogota, 110311, Colombia

Abstract: The research on e-government and digital government policies has grown due to increased technological use by both governments and citizens. However, there remains a gap in understanding the government-to-government (G2G) aspect. That being said, the aim of this paper was to determine the variables that influence the implementation of e-government and digital government public policies in the Government to Government (G2G) approach. The study employed the 2020 PRISMA method, involving two phases. Firstly, document identification and sample selection led to 46 documents being included. Secondly, findings were coded, analyzed, and synthesized. The study highlighted the significance of variables like information exchange, information security, citizen engagement, policy-related decision-making, human resources, and inter-agency services. These factors serve as the foundational elements for successful e-government and digital government policy implementation within the G2G context.

Keywords: E-government; digital government; G2G; Government to Government; public politics; SCOPUS; state.

DOI: 10.1504/IJEG.2023.133578

International Journal of Electronic Governance, 2023 Vol.15 No.3, pp.214 - 233

Received: 07 Mar 2023
Accepted: 07 Aug 2023
Published online: 21 Sep 2023 *

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