Title: The determinants of non-family employees' turnover intentions in family firms

Authors: Omer Yazici; Esra Memili; Pankaj C. Patel; Veland Ramadani

Addresses: Health Sciences Vocational School, Bayburt University, No. 322, 69100, Bayburt, Turkey ' University of North Carolina at Greensboro, P.O. Box 2617, Greensboro, NC, 27402-6170, USA ' Villanova School of Business, Villanova University, Villanova, PA 19085, USA ' Faculty of Business and Economics, South East European University, Business Education Center, Office No. 101-25, Bul. Ilinden No. 335, 1200 Tetovo, Republic of North Macedonia

Abstract: While research on the organisational behaviour and HRM (i.e., organisational identification, justice, commitment, and turnover intentions) in family business contexts has been advancing, the empirical investigation of non-family employees' perceptions is still scarce. Drawing upon family business-influenced literature and organisational identification, justice, and commitment theories, we explore the determinants of non-family employees' turnover intentions. Specifically, we examine the impact of non-family employees' family firm identification and perceived justice on family firm commitment, in turn affecting turnover intentions. Furthermore, we examine the moderation effects of perceived family influence on these links. Our findings demonstrate that non-family employees' family firm identification and perceived justice positively affect their family firm commitment, which in turn lowers turnover intentions. While family firm commitment mediates the relationship between family firm identification and turnover intentions, perceived family influence moderates the mediation effects of family firm commitment between family firm identification and turnover intentions.

Keywords: non-family employees; employee commitment; turnover intentions; organisational identification; family business.

DOI: 10.1504/IJESB.2023.132855

International Journal of Entrepreneurship and Small Business, 2023 Vol.49 No.4, pp.577 - 604

Received: 09 Jun 2020
Accepted: 09 Jun 2020
Published online: 13 Aug 2023 *

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