Title: New horizons for manufacturing companies in Cañete: implementing a quality management model for improved productivity

Authors: Alex Pacheco; Edwin Vegas-Gallo; Liz Pacheco-Pumaleque; Rosario Pariona-Luque; Marco A. Añaños-Bedriñana; Nestor Cuba-Carbajal; Wilfredo Vegas-Lopez

Addresses: Universidad Nacional de Cañete, San Vicente de Cañete, Peru ' Universidad Peruana de Ciencias e Informatica, Jesús María District, Lima, Peru ' Universidad Nacional Mayor de San Marcos, Lima, Peru ' Universidad Nacional Autonoma de Huanta, Huanta, Peru ' Universidad Nacional Autonoma de Chota, Av. Jose Osores 418 Chota Cajamarca, Peru ' Universidad Nacional de Cañete, Lima, Peru ' Ministerio Público Fiscalía de la Nación Lima, Perú

Abstract: Nowadays, the business sector is becoming increasingly competitive due to quality standards. Therefore, the objective is to establish a new quality management model to improve the productivity of companies in the manufacturing sector in Cañete, Peru. The research is applied, with a quantitative approach and a non-experimental, correlational-causal design. A questionnaire on quality and productivity management was administered to 80 employees of a manufacturing company in Cañete, with a Cronbach's alpha reliability of 0.842. The results show that 43.7% of the workers indicate that the commitment of the people in their company is medium, 46.3% indicate that the focus on processes is medium and 40% indicate that the continuous improvement of their company is medium. These results show that companies should seek a new organisational culture with employees committed to improving productivity levels, satisfying customers in a cost-effective way and meeting short and long-term needs.

Keywords: quality management; productivity; continuous improvement; manufacturing sector; Cañete.

DOI: 10.1504/PIE.2023.132692

Progress in Industrial Ecology, An International Journal, 2023 Vol.16 No.1/2/3, pp.137 - 147

Received: 27 Dec 2022
Accepted: 26 Apr 2023

Published online: 07 Aug 2023 *

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