Title: Integration of supplier evaluation and closed-loop supply chain network design from internal and external stakeholders' perspectives using grey hybrid SWARA-COPRAS methods

Authors: Mehdi Seifbarghy; Mohsen Hamidi

Addresses: Department of Industrial Engineering, Faculty of Engineering, Alzahra University, Tehran, Iran ' Department of Strategic Management and Operations, Woodbury School of Business, Utah Valley University, 800 W University Pkwy, Orem, UT 84058, USA

Abstract: Today, due to environmental, social, and financial considerations as well as customer expectations, designing closed-loop supply chain (CLSC) networks has become very important from all stakeholders' perspectives. In this paper, an integrated model for a CLSC network is presented in four stages. In the first stage, the hybrid SWARA-COPRAS method is applied to score suppliers. In the second stage, environmental and social scores of the refurbishment sites are computed. In the third stage, the customer priorities for substitute products are calculated. In the fourth stage, an integrated four-objective integer linear programming model is proposed from the perspectives of organisation, customers, suppliers, and community. The model selects suppliers, locates refurbishment sites, and determines the flows between supply chain entities. In addition to maximising supply from the most qualified suppliers and producing desirable products for customers, the sustainability of supply chain from environmental, social, and financial perspectives has been considered.

Keywords: closed-loop supply chain network design; CLSC; supplier evaluation; sustainability; customer satisfaction; SWARA-COPRAS.

DOI: 10.1504/IJMOR.2023.131380

International Journal of Mathematics in Operational Research, 2023 Vol.25 No.1, pp.1 - 22

Received: 08 Dec 2021
Accepted: 16 Apr 2022
Published online: 09 Jun 2023 *

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