Authors: Vishanth Weerakkody, Steve Jones, Elisabeth Olsen
Addresses: School of Information Systems and Computing, Brunel University, Uxbridge, Middlesex, UB8 3PH, UK. ' Conwy County Borough Council, Bodlondeb, Conwy, LL32 8DU, UK. ' School of Information Systems and Computing, Brunel University, Uxbridge, Middlesex, UB8 3PH, UK
Abstract: In Europe almost all countries have implemented some form of e-government, not to mention the UK and Norway which are now both well into their sixth year of e-government implementation. These six years have seen various strategic plans formulated, implemented and also intermittently postponed in the two countries. Using empirical research this paper examines the strategies adopted by the UK and Norway in the context of aligning central and local government plans for implementing e-government services. While technical, political and social issues are considered as key areas to be addressed in any e-government exploitation plan; this paper examines how different perspectives on e-government definition, strategy, awareness and related organisational change influence implementation.
Keywords: e-government; electronic government; strategy formulation; organisational change; e-business; electronic business; e-commerce; electronic commerce; information technology; communications; ICT; United Kingdom; UK; Norway; local authorities; local government; central government; public services; technical issues; political issues; social issues.
International Journal of Electronic Business, 2007 Vol.5 No.2, pp.141 - 159
Published online: 02 Apr 2007 *Full-text access for editors Access for subscribers Purchase this article Comment on this article