Title: Mediating effect of perceived organisational support in the relation between job stress and organisational commitment
Authors: Amar Kumar Mishra; Rajesh Kumar Upadhyay; Anjali Chaudhary; Anita Singh
Addresses: Graphic Era (Deemed to be University), Dehradun, Uttrakhand, India ' Graphic Era Hill University, Dehradun, Uttrakhand, India ' College of Business and Administration, Princess Nourah Bint Abdulrahman University, Riyadh, Kingdom of Saudi Arabia ' IMS-Ghaziabad, Uttar Pradesh, India
Abstract: Every employee in some way or another feels stress in their job due to their interaction with innumerable strategy, structure, systems, and styles continuously and inevitably. The ongoing pandemic across the globe has created a sense of mistrust, suspicion, and insecurity among the employees in almost every sector, increasing job stress and eroding organisational commitment, especially affective one; putting the survival of organisations at stake in the long run. However, organisations that will stand with employees extending their support and succeed in making their employees perceive the organisational support will not only keep at a bay the threat of survival but eventually will be the one to grow and prosper in the future. In the present paper, the researchers have explored the relationship between job stress, perceived organisational support, and organisational commitment among employees of higher education institutions in India using cross sectional research design and found that the erosion of organisational commitment that has resulted due to job stress during the pandemic can be restored through organisational support.
Keywords: job stress; organisational commitment; perceived organisational support; HEI.
International Journal of Business and Systems Research, 2023 Vol.17 No.1, pp.44 - 59
Received: 13 Aug 2020
Accepted: 26 Oct 2020
Published online: 15 Dec 2022 *