Title: The role of integrated coordination in supply chain performance of firms in the manufacturing industry

Authors: Mpuon Joseph Akam; Etim Glory Sunday; Idoreyin Udo Etuk; Odigbo Benedict Ejikeme; Nneoyi Nnana Arikpo

Addresses: Department of Marketing, University of Calabar, Nigeria ' Department of Marketing, University of Calabar, Nigeria ' Department of Business Administration, University of Calabar, Nigeria ' Department of Marketing, University of Calabar, Nigeria ' Department of Business Administration, University of Calabar, Nigeria

Abstract: Integrated coordination plays a pivotal role in incorporating interrelated work units and various participants to enhance supply chain performance. This study focused on process, information and knowledge as integrated coordination mechanisms for managing interrelated processes between work units from the supply chain's end-to-end stages. The study's anchored theories were reviewed and research hypotheses were developed to conceptualise how process integration, information integration and knowledge integration in the cycle view and performance cycle of the supply chain is driven by integrated coordination for effective and efficient supply chain performance. Data were collected from Nigerian manufacturing firms and hypotheses were tested with the aid of multiple regression analysis. Findings from the study show that manufacturing firms in Nigeria are not practicing the end-to-end stages of supply chain integrated coordination.

Keywords: integration; coordination; supply chain management; SCM; cycle view; performance cycle.

DOI: 10.1504/IJISM.2023.127650

International Journal of Integrated Supply Management, 2023 Vol.16 No.1, pp.26 - 51

Accepted: 19 Jun 2022
Published online: 13 Dec 2022 *