Title: Proposing an integrated logistics department model: the case of Philkeram-Johnson S.A.

Authors: Dimitris Dakos, Panayiotis H. Ketikidis

Addresses: Philkeram-Johnson S.A., Laertou 21, 23 & 25, 5th Km Georgikis Scholis, P.O. Box 32, Thessaloniki 55102, Greece. ' Research, Innovation and External Relations, CITY – Affiliated Institution of the University of Sheffield, 13, Tsimiski Street, Thessaloniki 54624, Greece

Abstract: This paper presents the impact that fragmentation of logistics activities has on the logistics function of a ceramic tile manufacturing company. The study reveals the fragmentation degree of logistics activities within the company. It maps the current logistics structure and determines the performance of logistics. It describes the impact of logistics on the company|s strategic objectives of sales volume, profitability and cash flow. The study benchmarks the company|s logistics performance to the performance of other ceramic tile manufacturers. Finally, we propose a model that integrates logistics activities to enhance logistics performance.

Keywords: logistics organisational modelling; logistics fragmentation; integrated logistics; ceramic tile manufacturing; logistics performance; benchmarking.

DOI: 10.1504/IJENM.2007.012759

International Journal of Enterprise Network Management, 2007 Vol.1 No.3, pp.299 - 311

Published online: 14 Mar 2007 *

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