Title: Management challenges and information system development in SMES due to COVID-19 fallout: prescriptive case study

Authors: Fakhrul Hasan; Mohammad Raijul Islam; Muhammad Siddique

Addresses: Liverpool Hope Business School, Liverpool Hope University, Liverpool, UK ' MSc Management and International Business, Nottingham Business School, Nottingham Trent University, Nottingham, UK ' Liverpool Hope Business School, Liverpool Hope University, Liverpool, UK

Abstract: In this paper as we draw on the earlier literature of the management issues of the SMEs, we can extend and examine the three types of significant SMEs' management challenges amid COVID-19 pandemic. We also analyse the role of new information system to revamp SMEs' operational activities in COVID-19 pandemic fallout. The challenges in SMEs' managerial perspectives, challenges in leading the SMEs into the strategic direction along with how SMEs can draw up responses to overcome COVID-19 impacts for profitable business operations are analysed for further research in this area. Moreover, as COVID-19 forced business to go online with technology based integrated IS, SMEs also need to follow suit to have a productive integrated IS to support business growth and expansion sustainably.

Keywords: small and medium size enterprise; SME; information system; IS; business analytics; BA; management information system; MIS; COVID-19.

DOI: 10.1504/IJCA.2022.127588

International Journal of Critical Accounting, 2022 Vol.13 No.1, pp.1 - 16

Received: 06 Mar 2022
Accepted: 21 Mar 2022
Published online: 12 Dec 2022 *

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