Title: A taxonomic proposition for the representation of business processes - a multiple perspective
Authors: Ricardo Rodrigues Gonçalves; Noel Torres Júnior; Ana Cristina Correia Simões
Addresses: Center for Postgraduate Studies and Research in Management, FACE/UFMG, 6627 Presidente Antônio Carlos Avenue, Belo Horizonte, Minas Gerais 31270-901, Brazil ' Department of Administrative Sciences, Faculty of Economics, FACE/UFMG, 6627 Presidente Antônio Carlos Avenue, Belo Horizonte, Minas Gerais 31270-901, Brazil ' INESC TEC, FEUP University Campus, Dr. Roberto Frias Street, Porto 4200-465, Portugal
Abstract: This work presents a taxonomic proposition that integrates six views of business process (BP), allowing the identification of different BP perspectives as well as their elements used in the BP modelling activity. A literature review (LR) was conducted to identify the theoretical elements of the BP construct. Based on the LR findings, a taxonomic proposition of BP is presented. Finally, interviews were conducted with practitioners to validate it. The taxonomy contributes to the systematisation of knowledge around the theoretical construct BP and offers the practitioner a broad spectrum of points of view for the analysis of a given BP.
Keywords: business process; BP; business process management; BPM; taxonomy; taxonomic proposal; BP views.
International Journal of Business Process Integration and Management, 2021 Vol.10 No.3/4, pp.300 - 317
Received: 23 Feb 2021
Accepted: 05 Jul 2021
Published online: 11 Jul 2022 *