Title: Systemic approach to the integration of motorway networks into European emergency number 112

Authors: Nenad Mladineo, Snjezana Knezic, Niksa Jajac

Addresses: Faculty of Civil Engineering and Architecture, University of Split, Matice Hrvatske 15, 21000 Split, Croatia. ' Faculty of Civil Engineering and Architecture, University of Split, Matice Hrvatske 15, 21000 Split, Croatia. ' Faculty of Civil Engineering and Architecture, University of Split, Matice Hrvatske 15, 21000 Split, Croatia

Abstract: In recent years, the world has focused on the protection of critical infrastructures, especially in the field of transportation, which is particularly critical considering traffic accidents. This paper presents the procedure for categorisation of the efficiency level of an existing motorway emergency system, as well as presenting the most important basis for the design of a new emergency management system based on Information and Communication Technology (ICT) tools, geographic information systems and systems for operative procedures. The whole motorway emergency management system should be improved with eCall technology. Using the systemic approach and taking into account the available emergency services, such as police, medical emergency services and fire brigades, a procedure for making the optimal schedule is proposed. For each emergency service, the fastest-route principle is defined, taking into account available road networks, traffic intensity, road closures caused by accident, etc.

Keywords: motorway emergency management; road safety; systemic approach; geographic information system; GIS; telecommunications; critical infrastructures; motorway networks; European Union; eCall; emergency telephone numbers; ICT; emergency services; emergency calls.

DOI: 10.1504/IJEM.2007.012390

International Journal of Emergency Management, 2007 Vol.4 No.1, pp.72 - 87

Published online: 09 Feb 2007 *

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