Title: Soft HRM and work environment for elevating job satisfaction of employees: redefining the validated model of private sectors for Generation Y

Authors: Sabrina Nushrat Islam; A.K.M. Manirul Bahar; Manimekalai Jambulingam; M.D. Mahamudul Hassan; Mohammad Nurul Alam

Addresses: Faculty of Public Health, Atish Dipankar University Science and Technology, Bangladesh ' Centre for Higher Studies and Research, Bangladesh University of Professionals, Bangladesh ' Business School, Taylor's University, Malaysia ' Business School, Taylor's University, Malaysia ' College of Graduate Studies, Universiti Tenaga Nasional, Malaysia

Abstract: The objectives of the study were to explore the necessity of soft HRM and work environment for job satisfaction of employees in the private sector. Generation Y has a general trend of quitting the job if they are not satisfied with their profession. Frequent turnover becomes one of the leading debates in the non-western region as well as in developing countries like Bangladesh. The study used Smart (PLS) to scrutinise the data, create the model, and sort out the mediating impacts of work environment between soft HRM (SHRM) and job satisfaction. The field theory, social exchange theory, and HRM models served as the foundation for the study. The result shows that soft HRM has significant positive effects on job satisfaction mediating through the work environment. The study enhances the existing literature and practically helps the HR practitioners against the lack of job satisfaction.

Keywords: soft HRM; SHRM; dissatisfactions; job satisfaction; Generation Y; work environment; employee.

DOI: 10.1504/IJPMB.2022.123710

International Journal of Process Management and Benchmarking, 2022 Vol.12 No.4, pp.407 - 435

Received: 29 Apr 2020
Accepted: 05 Jun 2020

Published online: 01 Jul 2022 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article