Title: Design issues of a pan European smart cross border 'dream like' e-Gov primary healthcare medical service

Authors: Alexander B. Sideridis; Elias Pimenidis; Loucas Protopappas; Michael Maliappis; Constantine Yialouris; Angelos Vasileios Maragkopoulos; Andrew Chatziandreou

Addresses: Informatics Laboratory, Agricultural University of Athens, Athens, 118 55, Greece ' FET – Computer Science and Creative Technologies, University of the West of England, Bristol, BS16 1QY, UK ' Informatics Laboratory, Agricultural University of Athens, Athens, 118 55, Greece ' Informatics Laboratory, Agricultural University of Athens, Athens, 118 55, Greece ' Informatics Laboratory, Agricultural University of Athens, Athens, 118 55, Greece ' Department of Orthopedics and Traumatology, 401 General Military Hospital of Athens, Athens, 11525, Greece ' IT Services Tech, Qualco SA, Athens, 15125, Greece

Abstract: The EU Commission has provided its members regulation and systems for the development of services enabling cross border transactions, but the full practice of these is modest. An exception can be made in cases where there's personal data processing. Though, a competent validation is assured by the systems which the EU Commission proposed. Research revealed the demand of cross border systems focused on health, social services, and the environment, as such are crucial in aiding the free movement in the EU. Design issues of alike cross border authentication service, linking public or/and private health units are shown here. The supporting system will offer a conceptual design model to EU members. Health services in Greece and UK are examined to evaluate the potential of such a system and practice appeal. They are taken as a case study of a conceptual model applied in forming a pan EU smart health service.

Keywords: e-government systems; primary healthcare service; authentication; electronic identification; cloud computing.

DOI: 10.1504/IJEG.2022.123252

International Journal of Electronic Governance, 2022 Vol.14 No.1/2, pp.172 - 194

Received: 13 Oct 2020
Accepted: 06 Aug 2021
Published online: 06 Jun 2022 *