Title: A sub-national model for assessing e-government readiness in Iranian organisations (case study: Tarbiat Modares University)

Authors: Saeed Haydari; Gholam Ali Montazer

Addresses: Department of Information Technology, Tarbiat Modares University, P.O. Box: 14115-179, Tehranm, Iran ' Department of Information Technology, Tarbiat Modares University, P.O. Box: 14115-179, Tehranm, Iran

Abstract: In this paper, a new model is proposed to assess e-government readiness at the sub-national level for Iranian organisations. The indicators of the proposed model have been derived and categorised as 'affiliated with the organisation' and "independent of the organisation". After extracting effective indicators in assessing e-government readiness, a questionnaire with 9 indicators and 110 measures was designed. For the formulation of experts' responses, a five-point Likert spectrum was used. The ultimate results show the most and least important indicators are "Organisational infrastructure" and "national infrastructure", respectively. The model indicators in order of importance are: "organisational infrastructure", "monitoring, support and coordination", "trust", "executive policy and laws", "human resources", "digital culture", "integrity", "budget" and "national infrastructure". Then the model was applied for a real case study to assess e-government readiness, For this purpose, Tarbiat Modares University was selected as a governmental organisation, and in the end, some useful recommendations are raised to help e-government readiness improvement in Tarbiat Modares University.

Keywords: e-government; information technology; e-government readiness; Iran's sub-national model; digital government; information management; readiness models.

DOI: 10.1504/IJEG.2021.121244

International Journal of Electronic Governance, 2021 Vol.13 No.4, pp.408 - 441

Received: 13 Sep 2020
Accepted: 06 Apr 2021

Published online: 01 Mar 2022 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article