Title: The relationship between emotional quotient and spiritual quotient affecting managerial efficiency of employees in organisations

Authors: Tilottama Singh; Rajesh Kumar Upadhyay; Amar Kumar Mishra; Harpreet Singh Grewal

Addresses: Amity University, Noida, Uttar Pradesh, India ' Graphic Era Hill University, Dehradun, Uttarakhand, India ' Graphic Era Deemed to be University, Dehradun, Uttarakhand, India ' Doon Business School, Dehradun, Uttarakhand, India

Abstract: The main purpose of the paper is to understand the relation between emotional quotient and spiritual quotient. Also, the paper examines how emotional spiritual quotient together called as ESQ affects the working efficiency of professional. The sample used in the study comprised of 718 employees working in banking sector. Further exploratory and confirmatory factor analysis was applied in studying the hypothesised conceptual model. The outcome of the study shows significant association between the study variables. EQ, SQ, together ESQ was closely studied and its impact on working efficiency of the service sector employees. Second, very rare studies have examined EQ and SQ together as ESQ which have mutual interdependence. The study examines the interrelation between emotional and spiritual quotient by studying them together, thereby making a mark on previous researches and its relationship with managerial efficiency.

Keywords: banks; effectiveness; employees; emotional spiritual quotient; ESQ.

DOI: 10.1504/IJLIC.2022.119283

International Journal of Learning and Intellectual Capital, 2022 Vol.19 No.1, pp.72 - 82

Received: 10 Aug 2020
Accepted: 08 Jan 2021

Published online: 30 Nov 2021 *

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