Title: Identification of challenges and their solution for smart supply chains in Industry 4.0 scenario: a neutrosophic DEMATEL approach

Authors: Shubham Tripathi; Manish Gupta

Addresses: Mechanical Engineering Department, Motilal Nehru National Institute of Technology, Allahabad, India ' Mechanical Engineering Department, Motilal Nehru National Institute of Technology, Allahabad, India

Abstract: Industry 4.0 has brought a new perspective to supply chains with latest technologies and connectivity to attain maximum outputs with minimum inputs and introduced a service oriented economy making supply chains smarter. A systematic transformation is crucial to ensure that organisations reap maximum benefits of the revolution. This study identifies key constraints causing hindrance in smooth transformation and analyses their influence among themselves and the entire system using a neutrosophic DEMATEL approach. A group of experts were consulted from academia and industry to formulate the final list of 13 challenges which include lack of standardisation, IPR concerns, data issues and lack of skilled workforce. The results will facilitate policy makers and managers to understand their significance and prioritisation. As addressing these barriers will expedite the transformation process, possible solutions to identified barriers are discussed to provide future direction on overcoming these challenges.

Keywords: Industry 4.0; smart factory; supply chain management; smart supply chain; SSC; digital supply chain; multi-criteria decision making; DEMATEL; neutrosophic set.

DOI: 10.1504/IJLSM.2021.117691

International Journal of Logistics Systems and Management, 2021 Vol.40 No.1, pp.70 - 94

Received: 17 Jun 2019
Accepted: 24 Aug 2019
Published online: 21 Sep 2021 *

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